Shipping policy

Qratorr Shipping Policy

At Qratorr, we’re committed to delivering your beauty essentials quickly, securely, and with care — so you can start glowing with confidence as soon as possible. Below is everything you need to know about how we process and ship your skincare and beauty orders.

1. 🕒 Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Processing time does not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

2. 🚀 Shipping Methods & Delivery Times

We offer several shipping options to suit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Please note: Delivery times are estimates and may vary due to customs, postal service delays, or other unforeseen events.

3. 💸 Shipping Costs

  • Shipping costs are based on your chosen method, the weight of your order, and your location.

  • You’ll see the exact shipping cost at checkout before completing your purchase.

4. 🌍 International Shipping

We’re proud to ship to customers around the globe!

  • Delivery times and shipping rates will vary depending on your country.

  • Customs fees, import duties, or local taxes may apply and are the responsibility of the recipient.

5. 🔍 Tracking Your Order

  • You’ll receive a tracking number via email once your order ships.

  • You can track your package through our website or the shipping carrier’s portal.

6. 📦 Shipping Address

Please ensure your shipping address is accurate and complete.

  • We are not responsible for undeliverable orders due to incorrect addresses.

  • If you need to update your address, email us at qratorr@gmail.com immediately.

Changes cannot be made once your order has shipped.

7. ❗ Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us at support@qratorr.com within 7 days of your expected delivery date.

  • We’ll work with the carrier to resolve the issue and offer a replacement or refund, as needed.

8. 🚫 Shipping Restrictions

  • Some products may have shipping limitations due to size, weight, or legal regulations.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

  • Any restrictions will be clearly noted on the product page.

Thank you for choosing Qratorr to help you shine! We're here to make your shopping experience smooth, radiant, and worry-free.